>>> IMPORTANT NOTICE <<<

For following cases, you need to send us a ticket or message on support chat :

1- You have not received the cd key more than ~ 45 minutes in case both your payment status and also order status have been changed to “completed/confirmed” status.

2- Your order is on ” Processing ” ( more than 30 minutes ) or ” On Hold ” status. ( if there is no ” Order Delivery Delay ” message on checkout page )

3- Your order is still on ” Pending Payment ” status or have been changed to ” Canceled ” status ( more than 5 minutes after confimed payment ).

4- You face cd key activation problem. ( Please first check product page info especially the region, activation notices, etc. )