These Terms of Use are intended for those accessing or using the website www.1stpal.com including all displayed information and material (the “Site”). The Terms of Use are a legally binding agreement between you (“you” and/or “user”) and us.

  • You are resposible to check your email ( including spam/junk folder ) for all 1stpal.com emails sent to you regarding orders / support issues and other contacts related to your account.If you think you haven’t received our emails, Please send us a message on Ticket section and check our replies there regularly.


  • You acknowledge and agree that, in case of facing any problem ( activating cd keys, receiving errors and … ) regarding bought cd keys, you ( as the customer ) will follow the procedure for such cases  according to terms written in 1stpal.com “Refund Policy” page. 


  • ( notice: if you don’t send us any ticket regarding the problem, it’s clear as we are not aware about the issue, so no investigation will be done from us and finally from our supplier side as they are responsible for such cases, kindly ask you to send us a ticket for such cases. )


  • You are aware of any risk involved and acknowledge you are agree with procedures mentioned on “Terms Of Use” , “Refund Policy” and “FAQ pages for all cd keys you buy at 1stpal.com 



By accessing or using this Site you consent and agree to comply with these Terms of Use as they may be amended by us from time to time.

We encourage you to review these Terms of Use carefully and to periodically refer to them so that you understand them and the subsequent changes, if any.  We reserve the right to change the Terms of Use at our sole discretion with immediate effect and we will post a note as to the last date these Terms of Use were revised.

Users of the Site are not warranted that their use shall be uninterrupted or free of any errors. We reserve the right to temporarily or permanently, entirely or partially, discontinue, suspend, remove and/or change the Site and any of its contents at any time and in our sole discretion without prior notice. We do not commit to keeping the Site up to date or to making the Site or all products or services available at all times, in all territories and/or to all users. We may restrict or limit without notice your illegal access ( such: Frauds and using multiple accounts )to the Site or parts at our sole discretion and without liability.

The products and services described on our Site are each subject to their respective terms and conditions or agreements and, where there is a conflict, those other terms and conditions or agreements will take precedence over these Terms of Use.

Please note that these Terms of Use limit our liability and that we do not provide warranties for the Site or its contents.  It also limits your remedies.

Personal account

In order to use and access the Service you will need to register. To register you will need to submit certain information and choose a User Name and a Password.

You agree and understand that:

  • We consider one account per individual / household as ‘fair use’.Any purchase that seems not to be for personal use ( buying multiple number of a certain cd key in a short priod of time is not considered as personal use ) or by using any kind of fraud such as: sign up verification using public online sms receiver platforms, fake E-mails and VPN and any other kind of fraud reserve the right to cancel, decline or refund your orders/account without any explanation. 

  • You must ensure that all information held about you by Us is up to date;

  • You can revise your registration details at any time through the Service (as appropriate);

  • You are solely responsible for any use of the Service using your User Name and Password whatsoever.

  • You acknowledge and agree that, if necessary, We will communicate with you via the email address you have provided.

  • Notice : Creating different accounts will result in ban ! and refund only is issued in the currency which is possible to us, not the payment method you used. 



All cd keys will be bought from wholesale legal distributors and because of buying huge amounts of cd keys, prices are cheaper than steam and other stores.you can find more in following pages:


The Site and all its contents and functions available to you are provided “as is” and “as available” for your information and personal use only. Subject to your acceptance of and compliance with these Terms of Use, we grant you a personal, non-commercial (Excluding Wholesale orders sent to us via ticket) right to use of the Site and its contents solely for your private purposes and always in accordance with the Terms of Use and the applicable law. Without limitation, you are not granted the right to manipulate or in any other way change the Site or the contents.

You are forbidden from using the Site or any of its content or permitting or assisting others to use the Site or any of its contents for any other purpose except for those explicitly described in the previous paragraph, the Terms of Use or with our prior written consent. Any misuse of the Site and contents (including but not limited to printed copies thereof) contradictory to these Terms of Use or applicable law is a violation of this Agreement and intellectual property laws, is strictly prohibited and may lead to termination of your right to access or use the Site and contents, as well as lead to legal action.

You agree that you may not use, copy, modify, adapt, distribute, transmit, translate, display or otherwise exploit the Site for any other purposes whatsoever without our prior written consent. You may download or print a copy of the Site for personal use only.

You also agree to not remove, obscure, or alter any copyright notice, trademarks, or other proprietary rights notices affixed to or contained within or accessed in conjunction with or through the Site.

We reserve all rights not expressly granted in and to the Site.


Refund Policy

Read more about our General terms here.

Windows cd keys issues :

As we care about your time and money and want our customers to have a clear outlook, According to our investigation done for cheap Windows cd keys, somehow here is the clearest description among websites selling cheap microsoft windows 10 pro oem cd key global.

Pls read the content below carefully before any order, you are only allowed to order any cheap windows 10 Pro OEM product codes at 1stpal.com, if you accept all following terms.

Review Probable Win 10 Pro OEM Activation Issues

As we investigated, It seems, there is a risk to face errors such as ” used ” or ” invalid ” for cheap windows keys.

as you can check our past conversations with Microsoft Supports in different cases which in cases they confirmed both validity and being unused and in other cases confirmed validity but being used !

But as we tried checking keys for multiple time, they refused to check them as they said us it’s against their security measures.

So, if you faced any issues regarding windows key activation, we need you to contact MC support here and ask them for checking validity and the date of activation of the bough cd key, then send us a ticket here including following info:

Full window screenshots ( not cropped ) of the activation error ( we need to see the product key ( in windows activation section ) in the image you provide us )

Full window screenshots ( not cropped ) of conversations between you and Microsoft support confirming the cd key is invalid/used and the date of activations.

” case number ” or ” service request number “ of the conversation ( you can get it from Microsoft support, each conversation has a number )


[ PC games/Xbox/PSN cd keys and etc are also available at 1stpal.com and we have never ever had any dispute for them so far, but the story for windows cd keys are different, and this is the reason we want to make it clear for our customers about what they are buying ]

Cheap but somehow Risky !

It’s up to you whether to decide trying these cheap windows keys or not ? are  you OK with waiting for our investigation through tickets after facing probable issues or not.

Be confident we as 1stpal.com don’t use the cd key or sell it to multiple persons, they are all provided by suppliers. we are here to help you for probable issues but cd keys are not sth we can verify them 1 by 1 because they should be activated and we can’t try them, is it clear ? and our refund policy procedure depends on supplier decision to accept/ not accept it.

For any probable issue, we follow the procedures based on our ” refund policy ” and ” Terms of Use “. 

Refund Policy Procedure

How’s the Refund Policy Procedure ?

Pls take this into consider, investigation process approximately will take up to 4 working days ( monday to friday ) [ or less ] to be done as we need to wait for supplier decision to accept the dispute or not accept it.

If our supplier accept the issue, we’ll send you a new cd key + %4 Of the product price (  in 1stpal.com account wallet credit ) as an apology from our side. If the supplier does not accept the reported issue by customer, unfortunately there is no refund.

[ it’s good to know that so far in cases the customer provided us enough info, the supplier accepted the dispute and replaced with a new cd key, but there is no guarantee in future because it depends on each order and supplier decision not our decision. ]

 so if you can’t wait for such cases, pls don’t buy this product.

According to our prior sales, we’ve never ever received any dispute after 2-4 days after the product sale, so reported issue by you ( customer ) will be investigated only if Windows cd key is bought within last 30 days (after your purchase date ).

in other words, there is no guarantee/refund policy after 30 days, so we don’t accept any issue/dispute later than 30 days after your purchase date . [ But you can send us a ticket even after 30 days too. ]

1stpal.com Terms of Use | Windows 10 PRO OEM cd keys

Finally, by buying any Windows cd keys at 1stpal.com, you are aware of any risk mentioned/ not mentioned at 1stpal.com and acknowledge you accept our” refund policy ” and ” Terms of Use ” and risks involved.



You hereby acknowledge and agree that all information, content and material contained in the Site are exclusively owned by us or our affiliates, partners, suppliers or licensors .

You may not reproduce, store, share, distribute or use any of the information, content and material contained in the Site, in whole or in part, without our and the respective owner’s prior written permission.



The 1stpal.com and logos are trademarks of 1stpal.com and our affiliates and subsidiaries.

Other marks, graphics, icons, names and logos used or displayed on or through the Site and the described or offered products or services are trademarks, trade dress and/or service marks of us and our affiliates and subsidiaries or otherwise are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.

You may not copy or use any of the aforementioned trademarks, trade dress and/or service marks, in whole or in part, without our and the respective owner’s prior written permission.

You may not use any metatags or any other “hidden text” utilizing any of the aforementioned trademarks, trade dress and/or service marks without the prior written permission of 1stpal.com or the respective owner.


You must not accept information on the Site as comprehensive nor should you rely on the information presented in the Site for business or legal decisions. ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US OR THROUGH OR FROM THE SITE SHALL NOT CREATE ANY WARRANTY, SHOULD NOT BE RELIED UPON FOR BUSINESS OR LEGAL DECISIONS AND YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR PARTICULAR SITUATION. Any forward-looking statements made on the Site are based on our best judgment but are subject to a number of uncertainties as well as events beyond our control.

You understand and agree that your access and use of the Site and its contents are entirely at your own discretion and at your own risk and that you will be solely responsible for any damages that may result from such access and use.



You may create links to this Site from other websites in as much as it is clear that we do not endorse you or your activity, business, products or services and that you and us are not affiliated in any way.

We reserve the right to withdraw linking permission without notice.


You understand and agree that your access and use of the Site and its contents are entirely at your own discretion and at your own risk and that you will be solely responsible for any consequences resulting from your access or use of the Site and contents.

The 1stpal.com specifically and explicitly disclaim to the fullest extent permitted by law any and all representations, guarantees and warranties (expressed, implied, statutory or otherwise) with respect to the Site and contents, including, without limitation, warranties as to accuracy, performance, merchantability, fitness for a particular purpose, and non-infringement. The 1stpal.com also disclaim any warranties and liability regarding the accuracy, completeness and performance of the Site and contents.

Some countries and jurisdictions do not allow the exclusion or disclaimer of certain terms or warranties, so the above exclusions in whole or in part may not apply in full in your country or jurisdiction.  If the above exclusions are not fully enforceable under applicable law, they will apply to you to the extent they are enforceable. You may also have other rights that vary from country to country and jurisdiction to jurisdiction.


LANGUAGE. Where we provide you with a translation of the English language version of the Terms of Use, Privacy and Cookies Policy or any other document, you agree that the translation is provided for your convenience only, does not come to modify the English version and that the English language versions govern.

ASSIGNMENT. You may not novate, assign, transfer or sub-contract any rights or obligations under these Terms of Use or any part thereof without our advance written consent.


For information about us please see the ‘About Us’ tab on our Site.

Should you have other questions or concerns about these Terms of Use, please contact us using Live Chat or sending a message on Ticket section.



Date of last update to this document: Feb 2021

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